Who we are?
Wineclick is an online store open 365 days on a platform designed for you, intuitive and attractive, where you will find Portuguese wines from small producers who are not usually in supermarkets.

How can I contact Wineclick?
Through the following contacts or visit our Store, we will be happy to welcome you!
Address: Calçada de Santo Amaro, 136A
1300-516 Lisboa – Portugal
By telephone: +351 213 621 455 (Call to fixed network in Portugal)
                     +351 934 288 401 (Call to mobile network in Portugal)
Send us an email: info@wineclick.pt
By Online Chat

Can I buy only in the online store?
The wines available in our Online store are also available for sale in our store in Lisbon, except those which are marked "Online Only".

What does the indication "Online Only" on the product page mean?
This product is not available in our store in Lisbon. It can only be ordered through our online shop and sent to your address or requested to be picked up in store.

Which countries does Wineclick ship to?
Orders placed on Wineclick are delivered by certified shipping companies or by own distribution and can be sent to almost any location in the world.
You can also pick up your order at our store in Lisbon.

Which payment methods are accepted?
- ATM Reference
- MB Way
- Credit card (Visa and Mastercard)
- PayPal
- Bank transfer

How much do shipping costs amount to?
In addition to the prices presented in Wineclick, postage is added to each order, which are calculated based on the weight of the order and the respective destination of delivery. The total postage will be automatically calculated at the time of placing your order.
Please note that free shipping is offered on all orders above 50,00€ in mainland Portugal.

How long do orders take to reach their destination?
Orders placed in our Online Shop will only be processed and sent after payment confirmation. As a general rule, shipments are made within one business day after receipt of payment in our system. The delivery period begins after the confirmation of the payment of the order, for this period is not considered the weekends and public holidays.

Local de Entrega Prazo de Entrega
Portugal (mainland) Up to 48 hours
Azores Up to 15 days
Madeira Up to 6 days
European Countries Up to 7 days
USA Up to 30 days

What should I do if my order arrives damaged?
All products shipped by Wineclick must be inspected immediately upon receipt. If you find that your order is damaged, you must return it immediately to the transport company, justifying the reason for the return in the delivery note/bill and notify Wineclick immediately by the following email: orders@wineclick.pt with the information of your order number.

Do prices include VAT?
Yes, all prices listed include VAT.

How many bottles can I order?
You can order from a unit up to the maximum of 60 bottles for shipments to Mainland Portugal, 36 bottles for EU countries and 6 bottles for the remaining destinations for orders of higher quantities contact us by the following email: info@wineclick.pt

How can I receive promotions and latest news?
By subscribing to our newsletter you will receive our promotions, campaigns and latest news. Subscribe to our newsletter here
This subscription does not submit an account registration in our Online Shop.

Why should I register in the Online Store?
The registration in Wineclick allows the customers who submit their orders when they are logged in, to have access to the order history, manage their personal data, see the assigned Vouchers and also ''save” your favorite products in “My Wish Lists'.
You can register in our Online Store here.

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